Terms and Conditions

Terms and conditions of use.

The conditions governing the use of the Assistenza Crisi Debitori website and services.

Last updated: 2 June 2026

1. Ownership and subject matter

This site and its services are offered by EQUA S.r.l., with registered office in Viale Carmelo Bene 320, 00139 Roma (RM), VAT no. 18490391002 ("the Company"). By using the site you accept these Terms and Conditions. If you do not accept them, we ask you not to use the site.

2. Nature of the services

The Company offers technical document analysis services and assistance in banking, tax and over-indebtedness law, as well as informative content and training paths. The analyses and content are for informational and technical support purposes and do not constitute individual legal advice nor a guarantee of any particular outcome. Legal defence in court is reserved to qualified professionals, under a separate engagement from the client.

3. Account registration

Some services require the creation of an account. You undertake to provide truthful and up-to-date information and to safeguard your access credentials, being responsible for activities carried out through your account.

4. Purchases, prices and payments

The prices of the services are shown on the site and inclusive of taxes where applicable. Payments are handled through the provider Stripe. The purchase of an analysis service entitles you to a single analysis for the relevant product; to run the service again a new purchase is required, unless otherwise indicated.

5. Right of withdrawal and digital services

For consumers, where applicable, the right of withdrawal provided by the Italian Consumer Code (Legislative Decree 206/2005) applies. As these are digital content/services supplied immediately, by requesting the performance of the service (e.g. starting the analysis) before the withdrawal period expires, the consumer acknowledges that the right of withdrawal may cease once the service has been fully performed.

6. User obligations and responsibilities

You undertake to use the site lawfully and to upload only documents you are entitled to dispose of. You are responsible for the truthfulness and lawfulness of the content you upload.

7. Limitation of liability

To the extent permitted by law, the Company is not liable for damages arising from the use or non-use of the site or from sole reliance on the results of automated analyses, which must always be assessed by a professional on the specific case. No provision excludes liability that cannot be excluded by law.

8. Intellectual property

Trademarks, logos, texts, graphics, software and content of the site are the property of the Company or their respective owners and are protected by applicable law. Reproduction without authorisation is not permitted.

9. Processing of personal data

The processing of personal data is governed by the Privacy Policy and the Cookie Policy.

10. Changes to the Terms

The Company may amend these Terms; the current version is published on this page with the relevant date. Continued use of the site after the changes constitutes acceptance of them.

11. Applicable law and jurisdiction

These Terms are governed by Italian law. For consumers, the court of the consumer's place of residence or domicile has jurisdiction, where this is mandatory. For any other dispute, applicable law applies.

12. Contact

For any information: info@gruppoequa.it.